Refund policy

Thank you for shopping with us. We strive to ensure that you are completely satisfied with your purchase. Please read our Return and Refund Policy carefully to understand your rights and our procedures.

1. Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it.
  • The item must be returned in its original packaging.
  • Returns must be initiated within 7 days of receiving your order.

To initiate a return, please contact us at 9810944462 with your order number and reason for return.

2. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., cosmetics, hygiene products)
  • Customized or personalized products
  • Digital/downloadable products
  • Items marked as final sale

3. Refunds

Once your return is received and inspected:

  • We will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within  .
  • The refund will be credited to your original method of payment.

Please note:

  • Shipping charges are non-refundable.
  • If the return is due to our error (defective or incorrect item), we will cover return shipping costs.

4. Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrect

If you need to exchange an item, contact us at 9810944462.

5. Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.
  2. Contact your credit card provider—it may take some time before your refund is officially posted.
  3. Contact your bank.

If you’ve done all of this and still have not received your refund, please contact us at brandity380@gmail.com/9810944462.

6. Shipping Returns

To return your product, you should mail it to:

House no.1207, Sector 37 Faridabad Near Sri Sanatan Dharam Mandir Anangpur Dairy, Faridabad, Haryana 121003

  • You will be responsible for paying for your own shipping costs unless the return is due to our error.
  • We recommend using a trackable shipping service for valuable items.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

  • Email: brandity380@gmail.com
  • Phone: 9810944462
  • Address: House no.1207, Sector 37 Faridabad Near Sri Sanatan Dharam Mandir Anangpur Dairy, Faridabad, Haryana 121003

8. Changes to This Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with an updated revision date.