Frequently Asked Questions
Everything you need to know about bulk orders, customization, samples, delivery and corporate gifting with Brandity.
Yes, Brandity delivers across Pan India to major cities and towns through trusted logistics partners. We currently do not offer international shipping.
The minimum order quantity depends on the product category. For most products, it starts from around 10 pieces. Some customized products may have a different MOQ.
Urgent orders may be possible depending on product availability, quantity, and delivery location. Please contact our team on WhatsApp for quick confirmation.
Yes, we provide logo branding and customization on selected products such as mugs, bottles, pens, notebooks, apparel, hampers, stationery and more.
Yes, samples can be arranged for selected products. Sample availability and cost depend on the product type and customization requirement.
Yes, in many cases the sample cost can be adjusted in the final bulk order if the order is confirmed. The adjustment depends on product category, quantity and customization.
Delivery timeline depends on product availability, customization and quantity. Standard orders usually take a few working days after artwork approval and payment confirmation.
Yes, we provide GST invoice for eligible business orders. Please share correct billing details while confirming your order.
Yes, our team can help with basic artwork placement, logo positioning and branding guidance. For best results, please share your logo in high-quality format.
You can visit the Bulk Quote Request page, fill in your requirement, quantity and contact details. Our team will review it and contact you with pricing.
We accept common business payment methods such as bank transfer and UPI. Payment terms may vary based on order value and client requirements.
Yes, larger quantities usually help reduce the per-piece cost. Final pricing depends on product type, customization method, quantity and delivery location.
Yes, you can visit the My Quote Requests page and enter the same email and phone number used while submitting your quote request.
If there is any genuine damage or printing error, our team will review it and help with a suitable solution. Please share clear photos/videos and order details for faster support.
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